Humanitarian Assistance

NGO Forum has the unique advantage of working with the Rohingya Refugees since 1992. The Forum has been working in the areas of Ukhiya and Teknaf since 1991. According to UNHCR population factsheet, Bangladesh hosts about 889,752 individual Rohingyas from Myanmar who are living in different camp locations in Cox’s Bazar district. More than 100,000 Rohingya refugees are also living in the host communities and in certain locations beyond the camp boundaries. Among them there are 211,182 Rohingya refugees including 33,956 registered refugees targeted for the proposed project who are living in the proposed areas. Since March 2016, NGO Forum has been implementing WASH services in two registered camps. After the influx in August 2017, it started its operation in the extension areas of Kutupalong and Nayapara. Most of the WASH facilities have been constructed considering the emergency situation which now require improvement in the design and operational aspects. Different challenges are being encountered in making all the facilities operational considering the environmental and local contexts. As several WASH facilities require decommissioning and population are frequently relocating, there are still significant gaps. As the emergency situation is almost over and the camp situation is going through a transitional phase, there is a need for introducing improved and sustainable WASH services according to UNHCR standard.NGO Forum has experience in delivering WASH supports to the refugee settlements since 1992 in Cox’s Bazar. Presently, NGO Forum is acting as the WASH Focal in KTP & NYP RC, Camp-05, 17, 26, 06 and Host Community of Ukhiya. NGO Forum has been providing the WASH services with the support of UNHCR for 153,657 refugee population in the selected camps. The Forum has also extended partnerships with other humanitarian response actors. However, 2017 was majorly engaged with UNHCR supported intervention.

NGO Forum has undertaken a number of constructions, reconstruction, rehabilitation, repairing & maintenance and cleaning activities to ensure that all facilities remain functional with effective fecal sludge management system in place. Comprehensive awareness programmes have also been undertaken through different kinds of mass awareness programs including effective hygiene promotion session on Water Safety Plan (WSP), menstrual hygiene, hand washing, environmental hygiene, sanitation, personal and food hygiene. To ensure community involvement and ownership of the sanitation facilities, the project undertook different coordination mechanisms among the government and non-government sector stakeholders.

 

Project’s Population of Concern

The number of persons of concern under the Project is185,000 and they are directly benefitted in terms of their access targeting that population from the official camps and extension areas living in satisfactory conditions in relation to sanitation and hygiene.

 

The WASH Intervention under Humanitarian Response Programme

The present WASH scenario in the registered refugee camps under the UNHCR supported interventions is briefed below:

 

Nayapara Refugee Camp:

There are 19,557 registered refugee population living in this camp. Different types of WaSH facilities have been constructed during the reporting year of 2017. The cumulative figure of all WaSH facilities in this camp is: Latrine blocks-200, Latrine chamber-993, Bath house-283, Garbage pit-90, Incinerator-09, Landfill sites-04, Bio-gas plants-49, Community Kitchen-49 with burner 95, Drainage-19,190 running feet. All WASH facilities have been kept functional round the year ensuring the UNHCR service standard through inclusive operation of WaSH services.

 

Kutupalong Refugee Camp:

There are 13,985 registered refugee population living in this camp. Different types of WaSH facilities have been constructed during the reporting year of 2017. The cumulative figure of all WaSH facilities in this camp is: Latrine blocks-162, Latrine chamber-794, Bath house-230, Garbage pit-53, Incinerator-02, Landfill sites-02, Bio-gas plants- 27, Community kitchen-27 with burner 50, Drainage- 10,236 running feet. All WaSH facilities are kept functional round the year ensuring the UNHCR service standard through inclusive operation of WaSH services. 

 

Considering the recent influx situation and motivation to work, NGO Forum, in partnership and support from UNHCR, has carried out intense WASH interventions in two extension areas of Nayapara and Kutupalong in the reporting year of 2017 to improve the overall WASH situation along with improved waste management. The basic information of two working areas of NGO Forum is described below:

 

Kutupalong Extension Camp :

This area is divided into 27 zones and named by AA to ZA. NGO Forum has been implementing the WaSH operation in 07 zones of Kutupalong Extension Camp and those are AA, BB, DD, EE, OO, PP and UU. These working zones are located within 04 administrative blocks and the total approximate population in these areas is approximately 100,000. NGO Forum has been implementing WaSH interventions under the goal Emergency Response with the support of UNHCR since September2017. Under this intervention, NGO Forum constructed different categories of 1,322 latrine chambers, 732 bathing cubicles, 176 Shallow Tubewells, 52 Deep Tubewells with Deep Set Pump, 104 double chambered garbage bins, 3 solid waste dumping sites and 5 environment-friendly desludging sites in these camps. 

 

Nayapara Extension Camp:

A number of cluster blocks have been established in the surroundings of Nayapara camp which have been identified by the Nayapara extension area. The total population in this area is approximately 28,000. In this area, NGO Forum has implemented WaSH intervention under the goal Emergency Response with the support of UNHCR from September 2017. Under this intervention, NGO Forum constructed several WASH facilities such as 277 latrines, 181 bathing cubicles, 05 Ring-wells, 80 temporary garbage pits, one solid waste dumping site and one desludging facility in 2017 . 

 

Promoting Community Solid Waste Management and Alternative Renewable Energy

A holistic solid waste management services have been provided through conducting a series of interventions in both the registered camps. Different types of contemporary techniques and methods have been applied in addressing the solid waste management issues like source separation, screening, waste collection, transportation and dumping, incineration, etc. These systems remain operational round the reporting period through proper operation and maintenanc.

 

By minimizing the environmental impact and maximizing the renewable energy and local resources, the solar energy and RHC are the noticeable demonstration for scaling up further for the betterment of mankind. NGO Forum has been promoting the Retained Heat Cooker (RHC) in both the camps through undertaking different types of initiatives like, documentary film shows, cooking demonstrations, regular promotional/awareness session, community consultation, developing context specific IEC/BCC materials and developing a context specific documentary film with the involvement of refugee people.

 

Fecal Sludge Management (FSM) activities had been conducted throughout the project period for proper management of sludge in all working locations. At the refugee camps, the present practice is the consecutive storing (transportation) of liquid sludge from holding tank to Sludge Treatment Plant (STF) for further processing. There are some onsite lime stabilization ponds which are being used for desludging of the sludge tank. In the extension areas, NGO Forum has also developed some lime stabilization ponds with drying bed which is being used for dislodging of the latrines. The project has successfully been able to construct 23 new Bio-gas plants and community kitchen as a part of fecal sludge management as well as alternative renewable energy. During the project period necessary repairing and maintenance initiatives were undertaken in making all 76 bio-gas plants functional. Presently, the existing refugee people are using those bio-gas kitchens with proper knowledge and capacity to manage by themselves.

 

Risk Management

The impacts on the host community and their livelihood have become a major risk under the intervention. NGO Forum has been involved in implementing a number of quick impact activities benefiting the host communities. An environmental threat encountered during the year 2017 was the cyclone ‘Mora’. Several WASH facilities were affected by the devastation cyclone ‘Mora’ on 30 May 2017 which went through over the coastal areas of Bangladesh. The WaSH facilities like latrines, bathing places and kitchens were destroyed partially/fully and they required repairing under the project. The post recovery of Cyclone ‘Mora’ was one of the important activities in the refugee camps in the reporting period of 2017. With the support of the UNHCR, NGO Forum completed all recovery works in Nayapara and Kutupalong camps in the month of August 2017. In August 2017, 26 latrine blocks and 04 bathing cubicles were recovered through repairing and rehabilitation works in Kutupalong camp, while in Nayapara camp, 38 latrines, 25 bathing cubicles and 09 bio-gas kitchen.

 

Lessons Learned

  • Existing hand washing facilities in the refugee camps do not properly meet the demand due to frequent missing and maintenance requirements. Making the support available for 24 hours is difficult because these devices require to be kept in secured place(s) during night time.
  • Refugee people are not proactive proactive to get involved or engaged with the WASH interventions in the camps.
  • Roster-wise cleaning approach of drainage and garbage bin has improved the cleanliness & functionality status.
  • Community consultation has created a good platform in obtaining response/feedback from community people in order to know the aspirations, understanding context and to find out suitable solutions to the problem regarding WASH.
  • Different awareness campaign & camp cleaning activities have better opportunity to involve the general refugee with the WASH activities. It has started to create a sense of ownership among them.
  • More awareness sessions are required for the effectiveness and proper use of bath house along with renovation work of superstructure.
  • Intensive awareness and follow up activities are needed to ensure proper use of buckets for ensuring solid waste management and meeting the challenges.
  • Bio-gas users’ orientations have created a platform for bio-gas user for resolving problems related to production of bio-gas, proper use and cooking timing. Nonetheless the distributed tool boxes are being used properly for primary maintenance and repairing purposes.
  • The WASH committees in both camps are extending all out cooperation during implementation of WASH interventions being empowered from the capacity building initiatives.
  • Cooking at Bio-gas kitchens is getting more popularity among the refugee people and they are demanding more Bio-gas and cooking facilities in both the camps.
  • Though some land fill sites have been constructed to minimize the challenge of solid waste management but without a large-scale dumping station/alternative it would be more challenging to manage the entire solid waste management in both the camps. were recovered through repairing.

 

Major Activities at a Glance under Humanitarian Assistance Programme in 2017

  • Latrine construction Bath House construction
  • Bio-gas construction
  • Deep Tubewell installation
  • Garbage bin Construction & Waste Management
  • Fecal Sludge Management (Lime Stabilization Pond)
  • Landfill site
  • Hygiene Promotion Camp Cleaning Campaign
  • Capacity building of the staff and The Refugee community
  • Life Saving Programme Emergency services on WASH
  • Emergency services on WASH

Projects related to Humanitarian Assistance

Serial No Name/Title of the Project Duration Year Donor / Partners Thematic Area More
1 Improved WASH services to the Myanmer Refuges Population in Ukhiya, Cox's Bazar District Feb'19 - Jan'20 2019 UNICEF Humanitarian Response Details
2 Implementation of Community Approaches to Total Sanitation (CATS) in Bangladesh under GoB-UNICEF project Jan'19 - Dec'21 2019 UNICEF Humanitarian Response Details
3 Maintaining Access to Safe Water and Sanitation for Rohingyas in Bangladesh Jan to Dec'19 2019 UNHCR Humanitarian Response Details
4 WASH and Protection Support Program for Rohingya Refugees and Host Communities in Cox?s Bazar Jun'2018 - June 2019 2018 Association for Aid and Relief, Japan (AAR Japan) Humanitarian Response Details
5 Improved WASH Services to the Rohingya Refugees and Host Communities in Cox's Bazar District 17 January 2018 ? 16 January 2019 2018 Unicef-Bangladesh Humanitarian Response Details
6 Improved WASH Services for the Rohingya Refugees and Host Communities in Cox?s Bazar January 2018 - January 2019 2018 UNICEF Humanitarian Response Details
7 Improved WASH Services for the Rohingya Refugees and Host Communities in Cox?s Bazar January 2018- January 2019 2018 Unicef Humanitarian Response Details
8 Improving WASH Services for Rohingya new arrivals and Host Communities in Ukhia and Teknaf Upazilas of Cox's Bazar district July 2017 - December 2017 2017 UNICEF Humanitarian Response Details
9 Provision of Life-Saving WASH services to the Rohingya Refugees Population in Ukhia Upazilas, Cox's Bazar District September 2017 - January 2018 2017 UNICEF Humanitarian Response Details
10 WASH in emergency response of cyclone MORA in Cox?s Bazar July 2017- Oct 2017 2017 UNICEF Humanitarian Response Details
11 Improved WASH services for Rohingya new arrivals and host communities in Ukhia and Teknaf Upazilas of Cox's Bazar district July 2017 to December 2017 2017 UNICEF Humanitarian Response Details
12 Provision of life-saving WASH services to the Rohingya Refugees Population in Ukhiya Upazila, Cox?s Bazar District September to December 2017 2017 UNICEF Humanitarian Response Details
13 Maintaining access to WASH in Nayapara and Kutupalong Refugee camps in Bangladesh 01 Jan 2017- 31 Dec2017 2017 UNHCR Humanitarian Response Details
14 Maintaining Access to Safe Water and Sanitation in Nayapara and Kutupalong Refugee Camps in Bangladesh March 2016 - December 2016. 2016 UNHCR Humanitarian Response Details
15 Improving WASH Services for Rohingya Host Communities in Ukhia and Teknaf Upazilas of Cox's Bazar district February 2016 to June 2016 2016 UNICEF Humanitarian Response Details
16 WASH in Emergency Response of Cyclone of ROANU in Bhola, Barguna, Cox's Bazar and Chittagong August 2016 - October 2016 2016 UNICEF Humanitarian Response Details
17 WASH in Emergency Response of Cyclone of MORA in Cox's Bazar July 2016 - October 2016 2016 UNICEF Humanitarian Response Details
18 Maintaining access to safe water and sanitation in Nayapara and Kutupalong Refugee camps in Bangladesh 01 Mar2016- 31 Dec 2016 2016 UNHCR Humanitarian Response Details
19 Oxfam Humanitarian Capacity Building Project (OHCB) October 2015 - March 2016 2015 Oxfam Humanitarian Response Details
20 Improving access to health and WATSAN services along with community awareness/empowerment in Cox's Bazar September 2015 - June 2016. 2015 IOM Humanitarian Response Details
21 Sensitizing the Pro-poor Service Promotion Securing Rights and Governance Oct2014 to Dec 2016 2014 ManusherJonno Foundation Humanitarian Response Details
22 Emergency provision of continued Water Sanitation and Hygiene services for the Undocumented Myanmar Nationals Apr 2014 to Aug2015 2014 International Organization for Migration Humanitarian Response Details
23 ECHO Health Care Program (WASH Component) Jan-Dec 2014 2014 ECHO & Muslim Aid Humanitarian Response Details
24 Enhancing Governance and Capacity of Service Providers and Civil Society in Water Supply and Sanitation Sector Jan2013 to Dec 2016 2013 European Union Humanitarian Response Details
25 Integrated humanitarian Assistance Programme for Vulnerable Groups January 2013 - December 2013 2013 ECHO & Muslim Aid UK Humanitarian Response Details
26 Water and Environmental Sanittion Programme for Rohingya Refugees January 1992 - November 1993 1992 OXFAM (UK) Humanitarian Response Details